POST

CustomerStatuses.List

Return Customer Statuses for the logged-in account. Matches the dashboard Settings → Customer Statuses modal. Default rows (new, active, in work, No Answer, Answered) have can_delete=false. Custom rows have can_delete=true.

Permissions

User must be logged in with a valid bearer token.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Returns CustomerStatuses rows as JSON.
Supports the documented filters and paging fields.
List responses are capped at 25 rows per call.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

Use CustomerStatuses.* for the Customer Statuses settings screen. Statuses.* is for all_status buckets only (ticket, internal_status, customer_status per folder, etc.).
Custom add/edit uses dashboard fields: name, old_name, status_color.
Default edit uses dashboard fields: cust_dynamic_name_id, name_for, cust_name_en, cust_name_he, status_color.
Delete uses dashboard field data_name. Default statuses cannot be deleted (can_delete=false).

Required Parameters

No body parameters are required for this function.

Optional Parameters

Name	Type	Sample	What it gives
`search` post	string	`active`	Search name_en, name_he, name_for. Aliases: filter_data, search[value], name.
`start` post	int	`0`	First row offset. Alias: offset.
`limit` post	int	`25`	Maximum rows (capped at 25). Aliases: length, per_page.

Authentication

Send the bearer token returned by Login in the request header.

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/CustomerStatuses.List",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "limit": "25"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/CustomerStatuses.List",
    "url_domain": "https:\/\/{domain}\/app\/CustomerStatuses.List"
}

Endpoint

POST /app/CustomerStatuses.List
POST https://{user}.bull36.com/app/CustomerStatuses.List
POST https://{domain}/app/CustomerStatuses.List

Sample Output

{
    "success": 1,
    "count": 2,
    "source": "customer_statuses",
    "data": [
        {
            "name_en": "active",
            "name_he": "פעיל",
            "name_for": "active",
            "source": "default",
            "can_delete": false,
            "can_edit": true
        },
        {
            "name_en": "fff121",
            "name_he": "fff121",
            "name_for": "",
            "source": "custom",
            "can_delete": true,
            "can_edit": true
        }
    ]
}

Count Only

Use the matching count route with the same filters when the UI only needs total rows for paging.

{
    "url": "\/app\/CustomerStatuses.Count",
    "url_user": "https:\/\/{user}.bull36.com\/app\/CustomerStatuses.Count",
    "url_domain": "https:\/\/{domain}\/app\/CustomerStatuses.Count",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": [],
    "sample_output": {
        "success": 1,
        "count": 123
    },
    "notes": {
        "route": "CustomerStatuses.Count"
    }
}

Count JavaScript

const token = 'YOUR TOKEN';
const body = new URLSearchParams();

const res = await fetch('https://{domain}/app/CustomerStatuses.Count', {
  method: 'POST',
  headers: { Authorization: `Bearer ${token}` },
  body
});
const data = await res.json();
console.log(data.count);

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ limit: '25' });
const res = await fetch('/app/CustomerStatuses.List', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": "0",
    "error": "bearer_token_required",
    "message": "Authorization bearer token is required. Send header: Authorization: Bearer YOUR TOKEN"
}