POST

Messages.Add

Add a customer message in table client_message. The body is stored like the Biz1 dashboard (html_body_path HTML file + message/note) so Messages inbox Original message can display it. After a successful save the route runs message.created automation and emits realtime message.created.

Permissions

User must be logged in with a valid bearer token.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Creates a Messages record or sends the requested data after validation.

Push Service

Pushes event message.created to users who should see this change.

Automation

Runs automation event message.created with the record id and submitted parameters after the action succeeds.

Special Instructions

Send the bearer token on protected calls with Authorization: Bearer YOUR TOKEN.
Send parameters as POST body fields exactly as documented.
Send date/time values in UTC Y-m-d H:i:s format when a date or datetime field is used.

Required Parameters

Name	Type	Sample	Explanation
`customer_id` post	int	`123`	Customer id that owns the message.
`message` post	string	`Called customer.`	Message body. You may also send body or note.

Optional Parameters

Name	Type	Sample	What it gives
`subject` post	string	`Follow up`	Message subject.
`email` post	string	`[email protected]`	Recipient email when relevant.
`multiple_email` post	json\|string	`["[email protected]"]`	Multiple recipients.
`label_id` post	int	`3`	Optional message label.
`direction` post	int	`1`	Message direction flag.
`attachments` post	json\|string	`[]`	Saved attachment references.

Authentication

Send the bearer token returned by Login in the request header.

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Messages.Add",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "customer_id": "123",
        "message": "Called customer."
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Messages.Add",
    "url_domain": "https:\/\/{domain}\/app\/Messages.Add"
}

Endpoint

POST /app/Messages.Add
POST https://{user}.bull36.com/app/Messages.Add
POST https://{domain}/app/Messages.Add

Sample Output

{
    "success": 1,
    "message_id": "101",
    "customer_id": "123",
    "message": "Message added",
    "automation_event": "message.created",
    "socket_event": "message.created"
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ customer_id: '123', message: 'Called customer.' });
const res = await fetch('/app/Messages.Add', { method: 'POST', headers: { Authorization: `Bearer ${token}` }, body });
const data = await res.json();

Error Example

{
    "success": "0",
    "message": "Missing required parameter: customer_id"
}