POST

Messages.Reply

Save a reply to an existing message when reply is allowed for that message type. After a successful reply the route runs message.replied automation and emits realtime message.replied.

Permissions

  • User must be logged in with a valid bearer token.
  • Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

  • Updates the requested Messages record after validating permissions and input fields.

Push Service

Pushes event message.replied to users who should see this change.

Automation

Runs automation event message.replied with the record id and submitted parameters after the action succeeds.

Special Instructions

  • Send the bearer token on protected calls with Authorization: Bearer YOUR TOKEN.
  • Send parameters as POST body fields exactly as documented.

Required Parameters

NameTypeSampleExplanation
message_id
post
int101Message being replied to.
message
post
stringThanks.Reply body.

Optional Parameters

NameTypeSampleWhat it gives
to
post
string[email protected]Override recipient when allowed.

Authentication

Send the bearer token returned by Login in the request header.

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Messages.Reply",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "message_id": "101",
        "message": "Thanks."
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Messages.Reply",
    "url_domain": "https:\/\/{domain}\/app\/Messages.Reply"
}

Endpoint

POST /app/Messages.Reply
POST https://{user}.bull36.com/app/Messages.Reply
POST https://{domain}/app/Messages.Reply

Sample Output

{
    "success": 1,
    "message_id": "102",
    "reply_to": "101",
    "automation_event": "message.replied",
    "socket_event": "message.replied"
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ message_id: '101', message: 'Thanks.' });
const res = await fetch('/app/Messages.Reply', { method: 'POST', headers: { Authorization: `Bearer ${token}` }, body });
const data = await res.json();

Error Example

{
    "success": "0",
    "message": "Reply is allowed only for messages with an email recipient."
}