Ticket.CompletionReasonGet

Permissions

• User must be logged in with a valid bearer token.
• Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

• Runs the Ticket.CompletionReasonGet function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

• id is required. Aliases: data_id, reason_id, status_id.
• Must belong to the org and type=ticket_completion_reason.
• Enable the feature with Ticket.SettingsUpdate ticket_completion_reason_settings=1 for dashboard use.

Required Parameters

Optional Parameters

No optional body parameters are defined for this function.

Authentication

Send the bearer token returned by Login in the request header.

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Ticket.CompletionReasonGet",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "id": "10"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Ticket.CompletionReasonGet",
    "url_domain": "https:\/\/{domain}\/app\/Ticket.CompletionReasonGet"
}

Endpoint

POST /app/Ticket.CompletionReasonGet
POST https://{user}.bull36.com/app/Ticket.CompletionReasonGet
POST https://{domain}/app/Ticket.CompletionReasonGet

Sample Output

{
    "success": 1,
    "data": {
        "id": 10,
        "en": "Resolved",
        "he": "נפתר",
        "name_en": "Resolved",
        "name_he": "נפתר",
        "label": "Resolved",
        "color": "#64748b"
    }
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ id: '10' });
const res = await fetch('/app/Ticket.CompletionReasonGet', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "message": "Missing required parameter: id"
}