POST

Ticket.CompletionReasonUpdate

Alias of Ticket.CompletionReasonEdit. Update all_status type=ticket_completion_reason.

Permissions

User must be logged in with a valid bearer token.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Runs the Ticket.CompletionReasonUpdate function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

Same as Ticket.CompletionReasonEdit.

Required Parameters

Name	Type	Sample	Explanation
`id` post	int	`10`	Completion reason id.

Optional Parameters

Name	Type	Sample	What it gives
`name_en` post	string	`Resolved`	English label.
`name_he` post	string	`Resolved`	Hebrew label.
`color` post	string	`#64748b`	Display color.

Authentication

Send the bearer token returned by Login in the request header.

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Ticket.CompletionReasonUpdate",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "id": "10",
        "name_en": "Resolved"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Ticket.CompletionReasonUpdate",
    "url_domain": "https:\/\/{domain}\/app\/Ticket.CompletionReasonUpdate"
}

Endpoint

POST /app/Ticket.CompletionReasonUpdate
POST https://{user}.bull36.com/app/Ticket.CompletionReasonUpdate
POST https://{domain}/app/Ticket.CompletionReasonUpdate

Sample Output

{
    "success": 1,
    "message": "Success",
    "id": 10
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ id: '10', name_en: 'Resolved' });
const res = await fetch('/app/Ticket.CompletionReasonUpdate', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "message": "Completion reason not found"
}