POST

Ticket.DepartmentUpdate

Alias of Ticket.DepartmentEdit. Update a ticket department.

Permissions

User must be logged in with a valid bearer token.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Runs the Ticket.DepartmentUpdate function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

Send the bearer token on protected calls with Authorization: Bearer YOUR TOKEN.
Send parameters as POST body fields exactly as documented.

Required Parameters

Name	Type	Sample	Explanation
`department_id` post	int	`12`	Department id.
`name` post	string	`test new department 12`	Department name.

Optional Parameters

No optional body parameters are defined for this function.

Authentication

Send the bearer token returned by Login in the request header.

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Ticket.DepartmentUpdate",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "department_id": "12",
        "name": "test new department 12"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Ticket.DepartmentUpdate",
    "url_domain": "https:\/\/{domain}\/app\/Ticket.DepartmentUpdate"
}

Endpoint

POST /app/Ticket.DepartmentUpdate
POST https://{user}.bull36.com/app/Ticket.DepartmentUpdate
POST https://{domain}/app/Ticket.DepartmentUpdate

Sample Output

{
    "success": 1,
    "message": "Success",
    "department_id": 12
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ department_id: '12', name: 'updated' });
const res = await fetch('/app/Ticket.DepartmentUpdate', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "message": "Department not found"
}