Doctor Appointment Management System

The Appointment Management System allows customers and staff to easily book, manage, reschedule, and cancel appointments across multiple branches with doctors, rooms, and resources.
 

This system supports:
 

• Multi-branch scheduling

• Doctor & room availability

• Online booking via API

• Automatic invoice & receipt generation

• Insurance-based pricing

• Appointment reminders
  
  
   

  ⭐ Key Features
   

  ✔ Multi-Branch Appointments
   

• Book appointments in different branches

• Branch-specific working hours

• Separate doctors and rooms per branch
   

• ✔ Doctor & Team Scheduling
   

• Doctor working days and hours

• Blocked time slots (breaks, holidays)

• Special working dates

• Consultation, Surgery, Follow-ups, etc.

• Fixed duration and pricing

• Insurance-based price overrides
   

• ✔ Room & Resource Management
   

• Assign rooms per appointment

• Avoid room conflicts

• Capacity & equipment tracking
   

• ✔ Payments & Invoicing
   

• Automatic invoice generation

• Insurance billing support

• Coupons & discounts

• Payment status tracking
  
  
   

  -  How Appointment Booking Works
   

• Customer selects Branch

• Selects Doctor / Team Member

• Chooses Appointment Type

• Picks Available Date & Time
   

• System checks:
   

  • Branch working hours

  • Doctor availability

  • Room availability

• Appointment is created

• Confirmation is sent (SMS / Email)
  
   

  ⏰ Time Slot Calculation
   

• Default time block: 15 minutes

• Based on:
   

  • Branch working hours

  • Doctor schedule

  • Existing appointments

  • Blocked times

• Past dates cannot be booked
  
  
  
   

  -  Customer Information
   

  When booking:

• Customer is identified by phone number

• If customer exists → details auto-filled
   

• Stored data:
   

  • Appointment history

  • Payment records

  • Invoices & receipts

  • Cancellation history
    
    
     

    -  Documents & Invoices
     

    Automatically generated:

    • Invoice (on payment)

    • Receipt

    • All documents are linked to:

    • Customer profile

    • Appointment record
      
      
       

      -  Security & Validation
       

• API token authentication

• Branch, doctor, and room ownership validation

• Time conflict prevention

• Secure payment handling
  
  
   

  -  API Booking Support
   

  Appointments can be created using API:
   

  • Add appointment

  • Get available slots

  • Cancel appointment

  • Change appointment time

  • Process payment
    
    
    
    The Appointment Management System provides a complete scheduling solution that is flexible, secure, and scalable, designed to improve customer experience and reduce manual work for staff.