- Purpose
A Delivery Invoice (also called Delivery Note / Delivery Document) is a logistics and fulfillment document used to confirm that goods or services have been delivered to a customer.
It focuses on what was delivered, when, and to whom — not on payment.
A Delivery Invoice is not a billing document and does not request payment.
Its main role is operational proof of delivery and inventory tracking.
- When to Use a Delivery Invoice
Use a Delivery Invoice when:
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Goods are shipped before invoicing
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Delivery must be confirmed before payment
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Partial deliveries are made
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Warehouse or logistics tracking is required
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Customer must sign or acknowledge receipt
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Invoices are created only after delivery confirmation
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You want to separate delivery process from billing process
Common industries:
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Manufacturing
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Wholesale & distribution
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Retail logistics
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E-commerce
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Service delivery confirmation
- How to Use – Step-by-Step (User Flow)
1️⃣ Create Delivery Invoice
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Navigate to Documents → Delivery Invoice
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Click Add Delivery Invoice
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Select an existing customer or create a new one
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Choose company/invoice settings
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Select document language and currency (for display)
2️⃣ Add Delivered Items
Add all items that are physically delivered:
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Product or service name
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Quantity delivered
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Prices and tax are optional and informational only.
3️⃣ Delivery Details
Configure delivery-specific information:
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Delivery date
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Delivery address
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Delivery method (courier, pickup, shipment)
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Tracking number (optional)
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Warehouse or stock location
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Responsible staff member
4️⃣ Save Delivery Invoice
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Document number is generated
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Delivery record is saved
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No accounting entry is created
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No payment status is affected
5️⃣ PDF Generation
A professional Delivery Invoice PDF is generated automatically.
The PDF includes:
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Company & customer details
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Delivery date
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Itemized delivery list
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Quantities delivered
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Notes & delivery confirmation area
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Signature area (if configured)
6️⃣ Share with Customer
Delivery Invoice can be sent via:
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Email
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WhatsApp
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Customer uses it to:
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Verify delivery
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Sign confirmation
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Report missing or damaged items
- Payment Behavior (Important)
Delivery Invoices do NOT handle payments.
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❌ No payment methods
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❌ No receipts
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❌ No tax reporting
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❌ No balance impact
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They are purely operational documents.
Relationship with Other Documents
Delivery Invoices are often used before or alongside billing.
Common Workflows
- Delivery → Tax Invoice
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Create Delivery Invoice
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Confirm delivery
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Convert or reference delivery in Tax Invoice
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Customer is billed only for delivered items
- Order → Delivery → Invoice
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Order Proposal created
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Delivery Invoice issued
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Tax Invoice generated after delivery
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Payment collected
- Partial Delivery
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Multiple Delivery Invoices for one order
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One final Tax Invoice referencing all deliveries
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- Conversion & Linking
Delivery Invoices can be:
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Linked to Orders
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This ensures:
✔ Accurate billing
✔ No over-charging
✔ Clear delivery audit trail
- API Support
Delivery Invoices are fully supported via API.
API Capabilities
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Create Delivery Invoice
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Fetch Delivery Invoices
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Retrieve Delivery Invoice PDF
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Link Delivery Invoice to Orders
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Convert Delivery Invoice to Tax Invoice
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Track delivered quantities
⚙️ Settings Affecting Delivery Invoices
Company & Invoice Settings
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Company logo & address
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Document numbering
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Default language
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Default template
- Template Settings
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Delivery-specific template
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Show/hide prices
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Show/hide tax
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Signature section
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Notes & conditions
Inventory / Stock Settings
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Quantity tracking
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Partial delivery support
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Stock deduction (if enabled)
✅ Benefits of Delivery Invoices
✔ Confirms goods delivered
✔ Prevents billing disputes
✔ Supports partial deliveries
✔ Improves logistics accuracy
✔ Clear separation of delivery & billing
✔ Integrates with orders & invoices
✔ API-ready for automation
- Summary
A Delivery Invoice is a critical operational document used to confirm delivery of goods or services before billing.
It ensures:
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Transparency
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Accurate invoicing
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Inventory control
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Professional delivery records
By separating delivery confirmation from payment collection, businesses gain better control, fewer disputes, and cleaner accounting.
