Communications Management Module

- Communications Module – Complete Overview
 

The Communications Module is a centralized management system designed to control, monitor, and maintain all communication-related resources within the platform. It brings together mobile numbers, telecom companies, clients, ESIMs, service packages, payments, and API integrations into a single, unified workspace.
 

This module acts as the operational backbone for organizations that manage telecom services, allowing administrators and teams to track real-time connection status, assign resources, handle package lifecycles, and maintain accurate communication records with minimal manual effort.
 

- Core Purpose of the Communications Module
 

The Communications page exists to:
 

• Centralize phone, ESIM, and package management

• Link communication resources directly to clients

• Maintain real-time status synchronization with telecom providers

• Track usage, payment status, and connectivity

• Reduce operational complexity through automation and API integration

• Provide visibility and control across the entire communication lifecycle
   

- How the Communications Module Works
 

At its core, the Communications module manages communication packages, which are structured combinations of:
 

• A mobile phone number

• An associated telecom company

• An assigned client

• An ESIM (eSIM) number

• A service package (data, validity, pricing)
   

Each combination is treated as a single operational unit, allowing the system to monitor its status, update it via API, and reflect changes instantly across the platform.
 

- Real-Time API Integration
 

The Communications module is deeply integrated with external telecom APIs, enabling:
 

• Live phone status checks (Active, Suspended, Not Found)

• ESIM connection verification

• Package identification and synchronization

• Usage data retrieval (ICCID, APN, data consumption)

• Remote activation and suspension of phone numbers

• Automatic retries and fallback handling for API failures
   

All API responses are securely stored and displayed, ensuring data accuracy and traceability.
 

- Status Monitoring & Lifecycle Control
 

Every communication record maintains multiple status layers, including:
 

• Client communication status (Active, Awaiting Payment, Disconnected, Force Active)

• Phone suspension status

• ESIM connection status

• Package activation status
   

These statuses directly control what actions are available to users and help prevent invalid operations. Visual indicators and system messages ensure users immediately understand the current state of each communication record.
 

- Search, Filtering & Visibility
 

The Communications page provides fast and intuitive access to data through:
 

• Real-time keyword search across all communication records

• Company-based filtering

• Team member–based ESIM filtering

• Status-based visibility control

• Organization-level data isolation for non-admin users
   

This ensures large datasets remain manageable and easy to navigate.
 

- Organization & Team Awareness
 

The module respects organizational structure, ensuring:
 

• Super admins can view and manage all communication records

• Regular users see only their organization’s data

• ESIMs can be assigned to team members

• Responsibility and ownership are clearly defined

• Operational load can be distributed across teams
   

- Payment & Automation Integration
 

Communications are tightly connected to the payment system:
 

• Tracks package payments and renewals

• Supports daily and monthly billing cycles

• Automatically updates package and client statuses based on payment results
   

• Uses scheduled cron jobs to:
   

  • Validate ESIM and package status

  • Process recurring payments

  • Suspend services when required

  • Keep data synchronized without manual intervention
     

- Modular Architecture (High-Level)
 

The Communications module is organized into dedicated sub-modules for clarity and scalability, including:
 

• Client communications

• Telecom companies

• Phone numbers

• ESIM management

• Package configuration
   

Each sub-module focuses on a specific responsibility while remaining fully integrated with the overall system.
 

- Security, Reliability & Data Integrity
 

The system is built with enterprise-level safeguards:
 

• Role-based access control

• Organization-level data scoping

• API validation and retry logic

• Duplicate prevention

• Controlled status transitions

• Secure file uploads

• Safe JSON storage for API responses
   

These measures ensure stability even at scale.
 

- User Experience & Interface
 

The Communications page is designed for daily operational use:
 

• Clean, responsive interface

• Status badges for instant recognition

• Inline refresh actions

• Modal-based updates to avoid page reloads

• Mobile-friendly layouts

• Multi-language and RTL/LTR support
   

✅ Business Value
 

The Communications module enables organizations to:
 

✔ Manage telecom resources efficiently
✔ Reduce manual coordination with providers
✔ Maintain real-time visibility into communication assets
✔ Prevent service downtime
✔ Automate repetitive operational tasks
✔ Scale communication operations with confidence
 

- Final Summary
 

The Communications Module is not just a management screen—it is a complete communication operations system. By combining real-time API integration, structured communication packages, automated billing, and centralized control, it provides organizations with the tools needed to manage complex telecom environments reliably and efficiently.