- What the My Packages Page Is
The My Packages page is a central usage and billing overview dashboard that shows users how much of their system resources they are using, what their limits are, and how much they are paying — all in one simple, visual screen.
It is not a settings page and not a technical report.
It is designed as a monitoring and awareness page.
In simple words:
My Packages shows you what you are using, how close you are to your limits, and what it costs you — month by month.
- Why This Page Exists (Business Purpose)
Most users don’t want to read invoices or logs to understand usage.
They want quick answers to questions like:
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How many SMS did we send this month?
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Are we close to our plan limits?
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How many calls were made?
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How many invoices were created?
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How many users are active?
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How much money are we spending this month?
The My Packages page exists to answer all these questions instantly, without calculations, reports, or exporting data.
- What This Page Is Used For (Real-World Scenarios)
Users typically open the My Packages page to:
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Monitor monthly usage
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Avoid exceeding package limits
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Understand billing amounts
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Track growth in users and activity
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Compare usage between months
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Decide whether to upgrade a plan
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Review extra charges or over-usage
It acts as a health meter for the account.
- Overall Look & Visual Design Philosophy
The page is designed around clarity and speed.
Key design ideas:
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Big numbers
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Color-coded icons
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Minimal text
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One screen overview
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No scrolling required for core data
Everything important is visible at first glance.
- Total Use Section (The Heart of the Page)
At the top of the page, users see the “Total Use” section.
This section summarizes all major system resources being consumed by the account.
It answers one simple question:
“How much are we using right now?”
- Month-Based Usage Filter (Time Control)
A month selector allows users to choose any month and instantly see usage for that period.
Why this matters:
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Usage changes every month
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Billing is monthly
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Planning needs historical data
With one click, users can:
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View current month usage
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Review past months
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Compare activity trends
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Understand seasonal spikes
The entire dashboard updates automatically when the month changes.
- Usage Cards (Clear, Visual Metrics)
The page displays six usage cards, each representing a key system resource.
Each card includes:
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A clear icon
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A label
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A large numeric value
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Color coding for fast recognition
These cards are designed so users don’t need explanations — the meaning is obvious.
- Calls Usage
This card shows:
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Total number of calls made in the selected month
Why it’s important:
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Helps track telemarketing or call-center activity
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Indicates customer communication volume
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Helps manage call-based plan limits
This metric is essential for teams using voice or telephony features.
- Invoices Usage
This card shows:
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Total number of invoices created in the selected month
Why it’s important:
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Indicates sales or billing activity
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Helps finance teams track workload
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Shows growth or decline in invoicing volume
It gives instant insight into business transaction activity.
- SMS Usage
This card shows:
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Total number of SMS messages sent
Why it’s important:
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SMS often has strict limits
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Over-usage can cause extra charges
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Helps control marketing and notification campaigns
For many users, this is the most closely watched metric.
☎️ DIDs (Phone Numbers)
This card shows:
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Total number of Direct Inward Dialing (DID) numbers assigned
Why it’s important:
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DIDs are paid resources
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Indicates telephony infrastructure size
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Helps manage unused or extra numbers
It helps avoid paying for unused phone resources.
- Users
This card shows:
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Total number of active users in the organization
Why it’s important:
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User count often affects pricing
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Shows team growth
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Helps manage access and licenses
It gives management a quick view of organization size.
- Amount (Billing Summary)
This card shows:
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Total amount charged for the selected month
What it includes:
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Base package price
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Extra usage charges (if any)
Why it’s important:
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Gives immediate cost visibility
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Prevents billing surprises
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Helps plan budgets
This is the financial result of all other usage cards combined.
- Package-Aware Display (Smart Behavior)
The My Packages page automatically adjusts how data is shown based on the user’s plan type.
- Normal Package (With Limits)
If the user is on a Normal Package, usage is shown as:
Used / Limit
Example:
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SMS:
2298 / 5000 -
Users:
38 / 50
This helps users instantly understand:
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How much they used
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How much is remaining
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Whether they are close to the limit
- Price-Per-Item Package
If the user is on a Pay-As-You-Go type plan:
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Only usage numbers are shown
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No limits are displayed
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Amount reflects per-item charges
This keeps the display simple and relevant.
- No Active Package
If no package is active:
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Usage is still shown
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Amount reflects extra usage only
This ensures transparency even without a subscription.
- How Users Typically Use This Page (Step-by-Step)
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User opens My Packages
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Sees current month usage instantly
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Checks if any metric is near its limit
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Switches month to review past usage
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Reviews billing amount
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Decides whether action is needed:
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Reduce usage
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Upgrade plan
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Add users
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Monitor next month closely
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This page supports decision-making, not configuration.
- Why This Page Is Important
Without the My Packages page:
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Users are unaware of limits
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Billing feels unclear
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Over-usage comes as a surprise
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Support requests increase
With this page:
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Usage is transparent
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Billing is predictable
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Planning becomes easier
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Users feel in control
- Simple Non-Technical Summary
My Packages is a monthly usage and billing dashboard that shows how much you are using, how close you are to your limits, and how much it costs — all in one place.
⭐ One-Line Summary
My Packages gives users clear visibility into usage, limits, and billing so there are no surprises.
